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Topics like contacting customer service, answering frequently asked questions, communicating effectively, and comprehending Rummy Gold's policies and procedures are all covered in the sections that follow. Players will also receive additional resources and information on how to contact Rummy Gold customer support. Live Chat Assistance. On the Rummy Gold website and mobile app, the live chat feature is one of the most popular ways to get in touch with customer service. Through the use of the live chat feature, players can easily get quick assistance for any problems or questions by interacting in real-time with a customer support agent. Send an email to Support.